FAQs and Pet Advice

You can find out the full details of our HeathCare Plan here.

The Heath Care Plan is a monthly care plan to incorporate all routine treatments.

Things to remember about your HeathCare Plan…

The HCP is not an insurance policy, the plan simply incorporates all routine treatments such as preventative medication (flea and worming treatment) and vaccines.

The HCP is a 12-month rolling contract therefore will automatically renew after one year.

If, for any reason, you would like to cancel your plan then please allow for at least one month’s notice – we will then review your payments in relation to the treatment you have received.

Please be aware if your pet requires the L4 vaccine then a £10 surcharge is applied.

Once you are signed up, your account is updated with a discount of 10% therefore this will be automatically assigned to all future treatment unless informed otherwise.